Walk in the door (with something to be framed “in hand”) I can’t give someone a quote or design/present something for them if I don’t have the piece in hand.
I will ask several questions to begin my creative process
- Who is this item for?
- Are there any colors you’re trying to match where it will most likely hang – wall colors/furniture
- Is this a gift?
- Is there anything significant about the piece
I begin to pull together ideas and present them to the customer right there and then
- mat boards
- frame selections
- types of mounting
- types of glass
I explain to them a bit about how something is framed and why I’m making the suggestions I’m making.
Bring your item to be framed with you. Can’t stress this enough, the process will start immediately.
Understand that quality work takes time – on average 2.5-3 weeks before most orders are complete.
Be prepared to leave a deposit – usually around 50% upfront and the rest upon completion.